Braintree Marketplace
Confirming Sub-merchant Onboarding
As part of the sub-merchant onboarding process for Braintree Marketplace, you can confirm the creation of a merchant account as either approved or declined via a webhook. The webhook is triggered after the sub-merchant's information has been verified with several third-party services.
Webhooks allow Braintree to push messages to your servers when you configure a webhook endpoint URL. If you are not using webhooks already, you will need to follow the webhooks guide to get started.
Sub-merchant approved
Once you have webhooks configured, you can listen for a SubMerchantAccountApproved
webhook that looks like this:
- C#
WebhookNotification notification = gateway.WebhookNotification.Parse(
btSignature,
btPayload
);
notification.kind == WebhookKind.SUB_MERCHANT_ACCOUNT_APPROVED;
// true
notification.MerchantAccount.Status;
// "active"
notification.MerchantAccount.Id;
// "blue_ladders_store"
notification.MerchantAccount.MasterMerchantAccount.Id;
// "14ladders_marketplace"
notification.MerchantAccount.MasterMerchantAccount.Status;
// "active"
Once you've confirmed that the new sub-merchant has been successfully onboarded, you can start to run transactions on their account.
Sub-merchant declined
You can also listen for a SubMerchantAccountDeclined
webhook that looks like this:
- C#
WebhookNotification notification = gateway.WebhookNotification.Parse(
btSignature,
btPayload
);
notification.kind == WebhookKind.SUB_MERCHANT_ACCOUNT_DECLINED;
// true
notification.Message;
// "Credit score is too low"
notification.Errors;
// ValidationErrors
If it is Declined
, the webhook will contain validation errors indicating why the sub-merchant was declined. There are several reasons this can occur:
- Failed OFAC
- Failed Mastercard MATCH
- Failed KYC
- SSN invalid
- SSN matches deceased person
See merchant account validations for specific errors.
In this case, we'll need to gather more information about the sub-merchant in order to approve them. Please contact our Customer Success team with the sub-merchant's first and last name and we'll be happy to assist.
See also
Next Page: Creating Transactions →